Intercom

Intercom is the world’s first customer platform helping internet businesses accelerate growth.

Thanks to the internet, the way people communicate is drastically different than it was 10, even 5 years ago. Messengers like WhatsApp, have become the preferred mode of communication in every aspect of consumers’ lives, and now that switch is happening with businesses too.

Intercom builds a suite of messaging-first products that all modern internet businesses can use to accelerate growth across the customer lifecycle, from acquisition, to engagement, and support.

Intercom has raised $241M in venture funding and has over 450+ employees across its San Francisco headquarters and Dublin, London, Chicago, and Sydney offices. Today, Intercom is used by the world’s most forward thinking companies—84% of Y-Combinator companies that use a messaging or live chat tool use Intercom. Customers include larger companies like New Relic, Sotheby’s, and Shopify, and smaller companies like Airtable and Coda.